Shipping Policy
Thank you for choosing SpexVue. We are committed to delivering your orders promptly and securely. Please review our shipping policy below to understand our processes and timelines.
🚚 Order Processing Time
- Processing Time: Orders are typically processed within 1-2 business days after payment confirmation.
- once the order is placed it will take 7 business days to deliver to the given address.
- Business Days: Monday through Friday, excluding public holidays.
- Order Cutoff: Orders placed after 5:00 PM IST will be processed on the next business day.
📦 Delivery Time
- Estimated Delivery: Once dispatched, delivery to the provided address is expected within 5–7 business days.
- Delivery Days: Monday through Saturday. Deliveries are not made on public holidays.
🌍 Shipping Locations
- Domestic Shipping: We currently ship to all locations within India.
- International Shipping: At this time, we do not offer international shipping.
💰 Shipping Charges
- Standard Shipping: Charges are calculated based on the delivery address and order weight.
- Free Shipping: Available on orders over ₹999 within India.
📦 Packaging
- Materials Used: We utilize eco-friendly packaging materials to minimize environmental impact.
- Product Safety: All items are securely packed to prevent damage during transit.
📍 Delivery Partners
We collaborate with reputable courier services to ensure timely and safe delivery of your orders.
🔍 Order Tracking
- Tracking Information: Once your order is dispatched, you will receive an email with tracking details.
- Tracking Status: You can monitor your order’s status through the provided tracking link.
🛠️ Order Modifications & Cancellations
- Before Dispatch: Orders can be modified or canceled by contacting our customer support at support@spexvue.com.
- After Dispatch: Once an order has been dispatched, it cannot be modified or canceled.
📞 Customer Support
For any shipping-related inquiries or assistance, please reach out to our customer support team:
- Email: support@spexvue.com
- Phone: +91 92204 48044
📌 Important Notes
- Delivery Delays: While we strive to meet our delivery estimates, unforeseen circumstances such as weather conditions or courier delays may affect delivery times.
- Address Accuracy: Please ensure that the shipping address provided is accurate. SpexVue is not responsible for delays or issues arising from incorrect address details.
